In the News

• 'New Baker Goodchild Contact Centre Opens' - Print Week 3/29/2007
• 'Your call' - Marketing Week 3/15/2007
• 'Voice Recording - How to chose what's best for you' - Call Centre Europe 3/1/2007
• 'Integrating call management technology and CRM' - Mortgage Finance Gazette 3/1/2007
• 'Dear Editor' CCF 3/1/2007
• 'Warm calling' - Direct Response 3/1/2007
• 'A Call of Duty' - Marketing Direct 1/1/2007
• 'CALL CENTERS: WHO YOU GONNA CALL?' - SearchCIO.com 12/1/2006
• 'New Rules are easier to obey than they feared' - Call Centre Europe 12/1/2006
• 'Think before you leap' - Call Centre Europe 12/1/2006
• 'A cost conscious 2006.' - CCF 12/1/2006
• View Amcat Webcast Now: "Leveraging Data to Enable Better Customer Interactions” 11/14/2006
• 'Call Centre Expo 2006' - Customer Management 11/1/2006
• 'Moving from Outbound to Inbound' - Case Study on Black & White - CCF 10/1/2006
• 'Building a Compliant Organisation' Amcat White Paper - Now Available 8/17/2006
• 'Top 5 Predictive Dialers' - CCF 8/1/2006
• Credit Management - 'All Systems go Collecting on an Investment' 8/1/2006
• ’Practice Makes Perfect’ - Marketing Direct 7/1/2006
• ‘UK contact centres come of age - Why service is finally replacing volume’ - Winning Edge 7/1/2006
• 'Contact Center Technology' - Customer Interaction Solutions 7/1/2006
• 'Letter to the Editor' - CCF 7/1/2006
• What to look for when buying... voice over IP - callcentrehelper.com 4/4/2006
• 'Ofcom may order strict predictive dialler controls' - Marketing Direct 2/28/2006
• 'Using call recording to its best advantage' - callcentrehelper.com 1/23/2006
• 'The contact business: unbowed by tightening pressure' - Fulfilment & e.logistics 1/1/2006
• 'Move will restore confidence' - Direct Marketing International 12/31/2005
• 'A Virtual Phenomenon' - Mortgage Finance Gazette 12/1/2005
• 'Industry Wake-Up Call' - Direct Response 12/1/2005
• 'Experts in call for IM to become mandatory' - Marketing Direct 11/8/2005
• Amcat Discusses Silent Call Remedy on BBC Four Radio, You and Yours Program 10/27/2005
• "We don't talk anymore" - Marketing Week 9/25/2005
• "Case study on Cerebra drive boosted by data sharing" - Third Sector 9/19/2005
• "Control that dial" - Marketing Direct 9/5/2005
• Think Tank-"Technology Woes"-Marketing Direct. 9/5/2005
• 'Outbound telesales re-invents itself' - Direct Marketing International 8/8/2005
• 'Cerebral thinking' - Amcat technology benefits children's charity - Call Centre Focus 8/2/2005
• 'Best practice guidance required' - Success of Amcat seminars... - Call Centre Focus 6/27/2005
• 'Growth 100' - LBM sharpens competitive edge with Amcat - North West Business Insider 6/17/2005
• 'Making Contact' Finding the right contact centre for your brand...- Direct Response 6/1/2005
• 'Diallers on duty' Outbound calling is growing fast...- Call Centre Europe 5/31/2005
• Amcat customer Cerebra talks about how technology helps charities 4/13/2005
• Amcat signs OEM partnership with IP softphone specialist Xten 4/1/2005
• Mortgage Finance Gazette Amcat talks about 'Creating Loyal Connections' 3/31/2005
• "The Sound of Silence" - Direct Response 2/28/2005
• Amcat Wins Product of the Year for Contact Centre Suite 2005 2/10/2005
• Call centre software increases efficiency for the debt collection industry 1/31/2005
• Amcat Spreads Its Wings and Flies 1/7/2005
• Contact Centres - Where would we be without them? Mortgage Finance Gazette 12/3/2004
• Foreign Allies - Precision Marketing 11/8/2004
• e2Save.com improves communication for profit - Retail Technology 11/1/2004
• Ready To Go? Customer Service News 9/15/2004
• ‘No calls, please’ - Marketing 7/14/2004
• ‘Pick pocket guide for understanding technology’ - Call Centre Focus 7/1/2004
• ‘Free call centre guide from Amcat’ - Call Centre Europe 6/20/2004
• 'The Silent Treatment' - Customer Contact Solutions 5/25/2004
• 'Offshore Hazards' - Banking Technology 4/16/2004
• 'Beyond the Numbers' - Customer Service News 4/6/2004
• ‘Contact Relations’ - dmBusiness 3/8/2004
• 'Waving Goodbye to Waiting in Line' - Contact Centre Management 2/17/2004
• 'A Marriage of Minds' - Call Centre Focus Year Book 2/1/2004